Terms of service

Last updated: October 28, 2026

1. Who we are

Impart Home is a trading name of Impart Productions (Pty) Ltd, a private company registered in South Africa (registration number 2020/588692/07).

Address: 30 Mountain Road, Cape Town, Western Cape 7708, South Africa
Email: support@impart.global
Phone: +27 82 527 4968

In these terms, "we" and "us" mean Impart Productions (Pty) Ltd. "You" means the person using our site or buying from us.

2. These terms

These terms apply when you use home.impart.global or buy from us.

Before you pay, our store shows this notice directly under every button that leads to payment: "By checking out, you agree to our Terms of Service and Returns and Refunds Policy", with both linked. When you place your order, these terms and our policies form part of your contract with us. Please read them together with our:

• Shipping Policy
• Returns and Refunds Policy
• Privacy Policy

The terms in force when you place an order apply to that order.

3. Who can buy

To buy from us, you must:

• be at least 18 and able to make a binding contract where you live
• have a street address for delivery in one of the 48 contiguous US states or Washington, DC
• give us accurate name, address and contact details
• use a card that you own or are authorized to use

4. Orders

Placing an order. When you place an order and pay, we email you an order confirmation. At that point your order is accepted and a contract is formed between you and us.

Your order record. The order confirmation email lists everything you ordered, the price you paid, and these terms and our policies by link. Please save or print it. You can check your order and its status at any time from the link in that email.

Made to order. Each print is made for you after you order. Our Returns and Refunds Policy explains how long you have to cancel before your order goes to print.

When we may cancel. We may cancel an order after confirming it only if:

• the price or description on our site was wrong because of an obvious error
• the artwork or size can no longer be made
• we reasonably suspect fraud or an unauthorized payment
• we can't deliver to the address you gave

If we cancel, we tell you why and refund you in full within 7 business days.

When you may cancel. You can cancel within 12 hours of ordering, and you can cancel if we can't ship on time. Our Shipping Policy and Returns and Refunds Policy explain how.

5. Prices and payment

Currency. All prices are in US dollars (USD).

Shipping. Shipping is free on orders of $500 or more. Below $500, a tracked shipping charge of $9.99, $14.99 or $29.99 applies, set by your order total, as our Shipping Policy explains. The full total, including any shipping, is shown at checkout before you pay.

Who you are paying. Your payment goes to Impart Productions (Pty) Ltd, a company in South Africa. Payments are processed by PayPal. At checkout you can pay with your PayPal account or, where PayPal offers it, with a debit or credit card without a PayPal account. Your bank may ask you to confirm a card payment, for example with a code or an app approval.

Payment security. Our site uses an encrypted (HTTPS) connection. Payments are processed by PayPal. We never see or store your full card number. Our Privacy Policy explains how we handle your personal information.

Foreign transaction fees. Because our business is in South Africa, your bank may treat the payment as international and charge a foreign transaction fee, even though you pay in US dollars. Your bank sets that fee. If you are unsure, check with your bank before you order.

Your statement. A payment made through PayPal shows on your card or bank statement as a PayPal charge, usually with our name.

Price changes. We may change our prices at any time. The price you paid applies to your order.

Pricing errors. If a price on our site was wrong because of an obvious error, and we find it before your order goes to print, we cancel the order, tell you why and refund you in full. You can then order again at the correct price if you want to. If the error was not obvious, we keep to the price you paid.

6. Taxes and duties

Your order is printed and shipped inside the US, so there is no import duty or customs fee.

We do not currently charge US sales tax. If we become required to collect it in your state, it will be shown at checkout before you pay.

7. Delivery

Your order is printed to order by a print shop in the US that works with our print-on-demand partner, Printify, and shipped to you from the US. Shipping times, delivery estimates, tracking, delays and lost parcels are covered in our Shipping Policy.

Responsibility for the parcel passes to you when it is delivered to your address.

8. Cancellations, returns and refunds

You can cancel within 12 hours of ordering for a full refund. Because each print is made for you, we don't accept returns for a change of mind after your order has gone to print. If a print arrives damaged, misprinted, wrong or not as described, we send a new print or refund you in full. The details are in our Returns and Refunds Policy.

9. The artwork, and product images

Our artwork. Our designs are our own. We create them with AI image tools, then edit them for crop, composition, color and texture. Our canvases are printed. They are not hand-painted.

Sizes. Sizes are given in inches on each product page. Please check them before you order.

Main image. The main image on each product page shows the artwork as it is printed.

Room images. Some images show the print in a room, to give an idea of scale. These room images are illustrations, made with mockup or AI tools, and they are labeled. The room, furniture, plants, props and lighting in them are not part of what you buy.

Colors. Screens show colors differently, and canvas texture changes how colors look. Your print may look slightly different from what you see on screen.

If a print is clearly different from its description or the product images (room settings and props excluded), it counts as "not as described" under our Returns and Refunds Policy.

What you can do with the print. Buying a print gives you the physical print to own and display. It does not give you the right to copy the design, or to use it in other products or for commercial purposes.

10. Our responsibility to you

Damaged or faulty items. Our Returns and Refunds Policy explains what we do if a print is damaged, misprinted or not as described. Nothing in these terms limits any implied warranties or other rights you have under the law of your state.

What we are responsible for. We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care.

What we are not responsible for, to the extent the law allows:

• loss that was not foreseeable when the contract was made
• business losses, such as lost profits or lost business opportunities
• indirect or consequential loss

Limit. To the extent the law allows, our total responsibility for any order is limited to the amount you paid for that order.

What we never limit. Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else that the law does not allow us to limit.

Some states don't allow limits on implied warranties or the exclusion of incidental or consequential damages. If you live in one of those states, some of these limits may not apply to you.

11. Events outside our control

If an event outside our reasonable control delays your order, we tell you as soon as we can. Examples are carrier disruption, severe weather and closures or breakdowns at the print shop. The delay process in our Shipping Policy still applies, including your right to cancel for a full refund.

12. Using our site

The text, designs, images and layout of our site belong to us or to others who allow us to use them. You may use them to browse and buy from us. Please don't copy them for commercial use without our written permission.

Please don't misuse our site. For example, don't try to break its security, place false orders, or use automated tools to copy its content.

13. Governing law and disputes

These terms are governed by the law of South Africa.

If you are a consumer, you also keep the protection of any mandatory laws of the place where you live that can't be excluded by a contract. Nothing in these terms limits your rights under consumer protection laws that apply to you.

If we have a dispute, please contact us first at support@impart.global. We will try to resolve it within 30 days. If we can't, you can bring a claim in the courts of South Africa or, where the law allows, in a court where you live. We don't subscribe to any alternative dispute resolution code.

Nothing in these terms stops you from contacting your state's consumer protection agency or disputing a charge with your card issuer.

14. General

• If a court finds part of these terms invalid, the rest still applies.
• If we don't enforce a term right away, we can still enforce it later.
• We may transfer our rights and obligations under these terms to another business. If we do, your rights under these terms are not affected.
• We may update these terms. The terms in force when you placed your order apply to that order.

15. Contact

Impart Productions (Pty) Ltd, trading as Impart Home
Email: support@impart.global
Phone: +27 82 527 4968
Address: 30 Mountain Road, Cape Town, Western Cape 7708, South Africa